Shipping policy

Shipping Policy – Novyra Life Last updated: 28 October 2026

1. Shipping destinations and costs

France and the European Union

• Standard shipping: €7.99
• Free standard shipping on orders of €50 or more

The countries we ship to and the exact shipping costs are always displayed at checkout, before payment.

1. Order processing

Orders are forwarded to our logistics partner once confirmed. Some processing time may be required before dispatch. During periods of high demand or exceptional circumstances, processing may take longer. We will notify you if a significant delay occurs.

1. Delivery times

In France and the European Union, the estimated standard delivery time is 10 to 20 business days.

These delivery times are estimates and may vary depending on the time of year and any logistics or customs delays.

1. Order tracking

When a tracking number is available, it will be provided to you so that you can track your parcel. Tracking information may take some time to show its first update.

1. Delivery delays

Delays may occur due to carriers, busy periods or customs procedures. If your order is taking longer than expected to arrive, please contact us so that we can check its status.

1. Lost or damaged parcels

If your parcel appears to be lost or arrives damaged, please contact us with your order number and, if possible, photos of the parcel or product. We will review the situation and let you know the next steps.

1. Shipping address

Please check that your address is correct before confirming your order. If there is an error, contact us promptly: changes cannot be guaranteed once the order has been dispatched.

1. Contact

For any questions: novyralifee@gmail.com

Novyra Life thanks you for your trust.